Privacy Policy

At Sona Saffron, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and billing address.
Payment Information: Payment details are securely processed via PayPal. We do not store your credit/debit card details.
Technical Information: IP address, browser type, and cookies to enhance your browsing experience.

2. How We Use Your Information

The information we collect is used to:

Process and fulfill your orders.
Communicate with you regarding your purchase or inquiries.
Improve our website and services.
Comply with legal obligations.

3. Payment Processing

We use PayPal to process payments securely. PayPal may collect your payment details according to their privacy policy. Please refer to PayPal’s Privacy Policy for more information.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except to:

Payment gateways like PayPal to process transactions.
Shipping providers to deliver your orders.
Comply with legal or regulatory requirements.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and improve functionality.

7. No Returns Policy

Due to food safety concerns, we do not accept returns of saffron or any other food products. If you receive a damaged or incorrect item, please contact us immediately for resolution.

8. Your Rights

You have the right to:

Access and request a copy of your personal data.
Correct or update your personal data.
Delete your personal data, subject to legal and contractual restrictions.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, feel free to contact us:
📞 (919) 351-9740
📍 170 Weddington Park Ln, Apex, NC 27523
📧 sonasaffron@dgnfoodsus.com

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates.

Thank you for trusting Sona Saffron with your personal information.